Reply to Reviews to build a trusting relationship with your customers
You can now reply to reviews of customers, which will help you and your customers create a stronger relationship!
This new feature allows you to respond publicly or privately to reviewers to thank them, address issues, or let customers know how much you cherish their contributions.
In addition to expressing thankfulness for positive reviews, it is impossible to avoid negative ones. The good news is that 45% of consumers are more likely to visit a business that responds to bad reviews. What a surprise, isn’t it?
So, try out the Reply to Reviews feature now or visit our help center to learn how it works.
Available in the Essential, Premium, and Enterprise plans today.
If you have any questions, please live chat with us or drop us an email at firstname.lastname@example.org