The new Ali Reviews is released on March 3, 2021. During testing, we discovered a compatibility issue with the store design apps and a small number of themes. This affects displaying review elements in your storefront when Ali Reviews 6 rolls out.
If you’re using integrated apps or themes from the official partners of Ali Reviews, then our Technical Support might be able to help you with the integration. Although we’re able to support current users with some kinds of integrations, keep in mind that we can’t help new users temporarily. We assess integration eligibility on a case-by-case basis.
- Direct impact
- Themes: Debutify, Ecomsolid, Wokiee, Shella, Gecko, Yanka, Elessi, Hooli, Molla, Basel, Booster, etc.
- Apps: PageFly, Gempages, Layouthub, Ampify Me, etc.
- Some apps might work incorrectly: Socialpublish, Flits, Rise, ReConvert, Boost Product Filter & Search, Personalized Recommendations, Searchanise.
Ali Reviews works with all partners to understand the root cause of the problem, and where needed address it with a product fix or workaround. But, Ali Reviews might require that the user open a ticket with our partner towards the quick solution.