Announcement: FireApps Affiliate Program shutdown

The FireApps Affiliate Program is scheduled to shut down on December 31, 2020.

This article is here to address common questions that affiliates may ask.

Why is the Affiliate Program being shut down?

There are a variety of reasons involved. For us to focus on improving our apps, we have had to make difficult decisions and prioritize. The system works incorrectly after updating new apps on December 22nd and we’re in a shortage of developers to improve it.

Will I still get paid for referrals made before the program is shut down?

Yes, any qualifying conversions made prior to December 31, 2020, will be paid when the commissions are due.

Will I be able to access the portal to track commissions that are due?

Yes, the Affiliate Program portal will remain online until all commissions are paid. You can log in to the Affiliate Program here.

What will happen to my referral link?

Unfortunately, after December 31, 2020, your referral link will no longer work. You will not receive commissions for any conversions made via your referral link after December 31st.

Will the Affiliate Program be coming back?

Maybe, it’s the advanced system if we have any plans to bring back the Affiliate Program.

Where should I send questions about this?

If you have a question or concern that’s not answered here, email us at support@fireapps.io

Review Widget update: Faster loading speed on site

This update will be rolling out for:

  1. Users who are using a version below 4.5
  2. Users who are using version 4.5 with Store Font setting

1. Users who are using a version below 4.5

Since the settings of versions below version 4.5 are not compatible with the improvements we’ve made until now. It’s required that you update to version 4.5 to continue using the app.

What’s new in the 4.5 version?

  • Review Widget is redesigned for a more eye-catching look on your site. To be specific, the layout and other elements of your reviews are polished to better stand out to visitors
  • Faster loading speed. 40% of people will abandon a website that takes more than 3 seconds to load. Thus, we’ve made our widget the lightest and fastest ever on the market! It works for not only desktop but also for mobile and tablet.

These improvements will have a HUGE impact on customer experience and on-site conversions.

What to note:

  • This is a totally FREE update.
  • Your Store Font setting will be changed to Ali Reviews Font. But don’t worry since we’re working to bring you more Font options in the near future!
  • Your old settings will be reset but you can customize and recover all settings easily
  • If you don’t accept the update, you won’t be able to access the app functions but your storefront still remains the same.

👉 Here are some sneak peek inside Ali Reviews 4.5

2. Users who are using version 4.5

If you’re NOT using Store Font, then you’re all set! Nothing to worry about.

In case you’re using Store Font, the Store Font option will be switched to Ali Reviews Font. This happens because we’ve done improvements to review widget to bring faster-loading speed and a smoother user experience for your store.

Meanwhile, we’re still working to bring you more Font options for theme settings in the near future! Let’s wait for that!

🎯 This update will be slowly rolling out for all users, starting from Thursday 2020-10-15 (GMT+7). Just login to the app then and pull the update button.

If you have any questions, just chat live with our support team or drop us an email at support@fireapps.io!

Resolved: Import reviews via Oberlo

Few days ago, Oberlo changed its app interface and it affected the function Import reviews via Oberlo.

We’ve done fixing the issue due to this change from Oberlo and this feature is currently back to normal. Now you can start bulk importing via Oberlo again.

If you still encounter any troubles, just contact our support team right inside Ali Reviews app or via email support@fireapps.io and we’ll solve it right away.

Ali Reviews with Rise

It is with great pleasure and much anticipation that we announce our partnership with Rise.ai! With this powerful integration, you can gain more product reviews by rewarding customers with store credits and building a loyal customer base.

rise with ali reviews ratio

About Rise

Rise.ai is a top-rated loyalty app on Shopify which enables brands to build engaging and powerful reward programs to increase revenue and loyalty. Some of its key features include:

  • Gift cards: Enable customers to send branded Gift Cards directly to gift recipients with a multi-channel capability.
  • Loyalty cards: Establish an intuitive customer loyalty program using automated store credit rewards. Use automated workflow to set up as many rules as you want
  • Returns and Refunds: Use Rise’s intuitive Store Credit system to deal with all returns and refunds, and exceed customer expectations with an easy return process
  • Referrals: Establish a referral program that incentivizes your customers to recommend you to their networks

Benefits of this integration

  1. 75% of consumers say they favor companies that offer rewards. Now you can reward your customers for leaving a review with Store Credit
  2. Motivate your shoppers to leave reviews for your products and services. As a result, they will earn Store Credit that will simply accumulate on their Loyalty code or sent as Gift Cards to their inboxes
  3. Boost loyalty using rewards for reviews, increase customer retention, and drive more repeat purchases 

Check this post to know how to integrate Rise with Ali Reviews or get the Rise app here