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Customize Ali Reviews' review widgets with Shopify Theme Editor

Building a trustworthy store with Ali Reviews review widgets has never been easier since Ali Reviews enables you to modify review widgets right on Shopify Theme Editor.

With a few simple drag-and-drops, you can easily enhance the appearance of your reviews to draw in as many customers as possible.

So, you want to know how to do it, right? This is a must-read!

Ali Reviews lets you choose from Review Box’s collection of good-looking layouts. It’s easy to make the Review Box appealing the way you want it to, from rating color to primary text color in the Shopify theme editor. 

You can also go to Ali Reviews to enjoy it to the fullest. Your actions in the Shopify Theme Editor and Ali Reviews are synced.

If you have any questions, feel free to reach out to us via live chat with us or drop us an email at support@fireapps.io.

Create reviews as images with an upgraded experience

With our most recent update, you can now share your review as an image on social media. Many of the settings for importing reviews from AliExpress also have been improved.

Share your reviews as images on social media

Our new version allows you to style your reviews with beautiful pre-designed themes. You can share these review images on social media such as Facebook, Instagram, Twitter, and Pinterest and download them as a marketing resource for your business.

Your review images will stand out with versatility customization, letting each user customize the text color, reviewer profile picture, and background image to their specific demands. Check this link to know how to turn your reviews into eye-catching images.

Create reviews as images with an upgraded experience

This feature is available for Essential, Premium, and Enterprise plans.

AliExpress review import improvement

Skip reviews with keywords

How will you get rid of reviews that include bad language if you don’t want to show them from the start? Our filter helps you automatically remove reviews that contain keywords like AliExpress and offensive words when importing AliExpress reviews.

Automatically change Reviewer names

Our updated setting now allows you to change the names of Reviewers whose names contain AliExpress Shopper with a random first letter (excluding F) followed by *****. For instance, J*****.

To learn more, visit this article.

If you have any questions, please live chat with us or drop us an email at support@fireapps.io

A simple fix for “No Reviews Found” when importing reviews from AliExpress

AliExpress is always updating their security measures from time to time, which requires a captcha to be verified before we can import data on their platform.

So if importing reviews from AliExpress with the valid link that already has reviews, you still get an error message of “No Reviews Found” then you know that this error should be related to AliExpress captcha updates. To solve this problem, please follow 2 simple steps below:

  1. Go back to the AliExpress product page you’re working on, and select the Review Tab.
  2. You will see a captcha required, just simply slide the button over to verify the security.

Now everything is back to normal. Let’s get back to Ali Reviews app and continue your task as usual. 

But please keep in mind that this captcha verification will be repeated every 30 minutes, so you have to slide it over and over again within 30 minutes.

For Dser, Oberlo, or Ali Orders importing, this issue might have happened as well since the review resource is crawled all from AliExpress. So if you import reviews on these apps and get a notification toast popup as “No reviews found. Please contact Ali Reviews CS team for help!”, you can either follow the 2 steps above or simply contact our support team for assistance.

If you need any further assistance, please feel free to contact us via live chat or email at support@fireapps.io. We are available 24/7 to assist you in making the most of your business plan.

How does “Sending Scheduled” impact your email review request?

This article aims to guide you through the mechanism of “Sending scheduled” in your Email review request.

  1. What is Sending Scheduled?

Sending scheduled is the scheduled time for the review request to be sent via Email after your fulfilled orders are arranged to queued in the email list.

  1. How does the Sending Scheduled work?

In Review Request Email, when you get started turning the toggle Auto Schedule Requests on, don’t forget to customize the Sending Scheduled as well. Since this will impact the date your customers get your Email review request.

Our default scheduled time is currently set up at 7 days which means after 7 days since the date of orders are fulfilled, the Email review requests will be automatically sent to your customers.

But if you make any changes of Sending Scheduled compared to the previous settings before, please keep in mind that the newly updated schedule will be effective only for order fulfilled after this date of adjustment. 

The following illustration will demonstrate more clearly for you

If you have further questions, please let us know by contacting us via support@fireapps.io. We are available 24/7 to assist you in making the most of your business plan.