How to set up Message Delivery?

Troubleshooting 1 min read Leave a comment
How to set up Message Delivery?

Message Delivery has 3 main elements:

Message Sender
Quiet Hours
Message Break

Setting In-App Messent

1. Message Sender

You can set your message sender displayed under Global phone number or Brand name

Set Up Brand SMS For Messent SMS Marketing App
Show Case Of Brand SMS Marketing

With Brand name display, those countries listed are being supported by us

NOTE
If your messages reach out of supported countries list, it will be shown under global phone number at default.

2. Quiet Hours

Due to TCPA compliance, your messages are not allowed to send in quiet hours. Here you can set the suitable quiet hours based on your target country to avoid disturbing them.

User Need Setting Quiet Hours Due To TCPA

NOTE

You should not set the same quite hours ( Beginning time and ending time equal), by doing so, your message cannot be send and will be marked as failed.

3. Message Break

A break between 2 messages to the same contact so that they don’t feel like spam

Setting Message Break Is Important To Avoid Spam User

If you need some more helps, please feel free to contact us via live chat or email us at support@fireapps.io.

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